Frequently Asked Questions (FAQs)

Seravia is a premium skincare brand focused on science-backed, minimal, and effective formulations. Our products are designed to deliver visible results while remaining gentle on the skin.

Yes. Our formulations are carefully developed to suit all skin types, including oily, dry, combination, and sensitive skin. We always recommend performing a patch test before full use.

Our products are developed following dermatology-inspired standards and undergo quality and safety testing to ensure they meet high skincare benchmarks.

Yes. Seravia products are gender-neutral and suitable for anyone looking for healthy, well-cared-for skin.

Results vary depending on skin type and concern. Generally, visible improvements may be noticed within 2–4 weeks of consistent use.

Yes. All our products are designed for daily use, unless otherwise mentioned on the product packaging.

Our formulas are created to be gentle; however, sensitive skin may react differently. We recommend performing a 24-hour patch test before use.

Each product has a shelf life of 24 months from the manufacturing date. Please refer to the packaging for exact details.

Store in a cool, dry place, away from direct sunlight and excessive heat.

Our products do not contain fragrance. Details are clearly mentioned on the product label.

We recommend consulting a healthcare professional before using any skincare products during pregnancy or breastfeeding.

Yes. We offer returns or replacements only for damaged, defective, or incorrect products, as per our Return Policy.

You can reach us at:

📧 contact@myseravia.com
📱 Instagram: @myseravia